Anonymised case histories and client references from sites Stratton manages: what was found, what changed, and what it was worth. Read them as evidence of method.
Read in full. Anonymised at each client's request; named references can be provided directly during procurement.
Food & Regulated
We moved to Stratton because we needed a pest management partner who could support the way a food site actually operates, not simply attend, inspect devices, and issue a routine service report.
The difference was clear from the initial review. Stratton looked properly at the site conditions behind the risk: goods-in areas, external doors, waste handling, proofing gaps, housekeeping pressure points, and the way pest activity could affect our audit position. Their recommendations were practical, prioritised, and written in a way that our technical, hygiene, engineering, and operations teams could all use.
Their reporting has also been a significant improvement. We now have clearer evidence trails, better trend interpretation, documented corrective actions, and a more structured view of what has been completed and what still requires attention. That matters when you are preparing for external audit, because vague pest-control paperwork does not stand up particularly well under scrutiny.
Stratton's approach has helped us treat pest management as part of site risk control, rather than as a separate contractor function operating in the background.
Technical Manager, UK Food Manufacturing Site
Facilities Management
We needed a provider who could give us proper visibility across multiple sites. The issue with pest control in a facilities environment is that problems can easily become fragmented. One person reports activity, another contractor attends, a note is left somewhere, and the underlying cause remains politely untouched.
Stratton have brought much better discipline to that process. Their team identify recurring conditions, explain the risk clearly, and separate immediate treatment from the longer-term actions needed around proofing, waste, access, contractor standards, and building condition.
The reporting is particularly useful because it is not just a record of attendance. It gives us a practical management picture: what has changed, what needs doing, who needs to act, and where the risk is likely to return if nothing is improved.
The service feels properly managed. We are not receiving pest-control paperwork for the sake of paperwork. We are receiving clear information that helps us make better decisions across the portfolio.
In hospitality, pest management has to be handled with care. Speed matters, but so do discretion, presentation, communication, and evidence. Stratton understood that immediately.
Their inspection was thorough and measured. They did not overstate the problem, but they also did not reduce it to a few bait points and a promise to monitor. They identified the likely route of activity, explained the contributing conditions, and set out a clear plan covering treatment, proofing, housekeeping, and follow-up checks.
What we valued most was the tone of the service. It was calm, professional, and properly documented. The team worked around the realities of the business, communicated clearly with management, and gave us confidence that the matter was being controlled without unnecessary noise or disruption.
Stratton gave us what we needed: a discreet, technically sound service with clear records and a practical route back to control.
General Manager, Premium Hospitality Venue, Warwickshire
Regulated Commercial Site
Stratton's value is in the structure they bring to pest and environmental risk. Their service is not built around isolated visits. It is built around inspection, evidence, recommendations, corrective action, and review.
That has made a noticeable difference to how we manage our site. Issues are no longer treated as one-off events. Stratton help us understand what caused them, what needs to change, and how to evidence that those actions have been completed.
The reporting is clear enough for day-to-day site teams, but robust enough for senior management and audit review. It gives us a proper record of risk, action, and progress, rather than a folder of disconnected service notes.
We have found Stratton to be professional, technically capable, and commercially sensible. They give clear advice, avoid unnecessary alarm, and focus on the measures that actually reduce risk.
Operations Director, Regulated Commercial Site
Sample evidence pack
What audit-ready evidence actually looks like.
Most pest-control documentation is a stack of visit sheets. A Stratton evidence pack is structured so a reviewer can follow one finding from observation to verified closure. This is what a redacted pack contains:
Site risk map
The site drawn as risk areas and monitoring points, with the reasoning for each placement.
A finding, in full
One observation carried through from what was seen to what it was judged to mean.
Corrective action and owner
The action raised against that finding, its priority, and the named side responsible for it.
Closure evidence
What was accepted as proof that the action was completed, rather than reported as completed.
Trend view
The same location read across visits, so a recurrence is visible as a pattern.
Management summary
The page a technical manager would put in front of an auditor.
A site review brings the standard to your environment and leaves you with a written summary of what we find. Following the review, Stratton will recommend a suitable route, or advise clearly where the site is not the right fit.
